Terms

New site openings sign up offer – complimentary drink

  • Guests who order a main course from ALC (excludes specials) receives a complimentary glass of prosecco or bottle of Asahi. 
  • Available to redeem in one sitting (Reading 7 days a week until end of July 2024, Emsworth end of August 2024, Lewes throughout October 2024. For all other new site openings, the offer is valid from the day of opening until the end of the next full month)
  • Database member only offer. 
  • Not to be used in conjunction with another offer however CAN be redeemed against Sunday roasts
  • No min or max amount of guests per code. 
  • Single use code.  
  • Available to guests who are 18 years old +. 
  • Booking advised. 

Scotch Egg day – The Plough & Harrow, Long Ditton

  • Pre book your table for Saturday 27th July to receive a scotch egg on the house when you order a main course
  • Complimentary scotch egg available for the table (not per person)
  • Simply say ‘Free scotch egg’ to receive yours with our compliments

Reading BID 443 courses

  • Available throughout August 2024, 7 days a week, all day! 
  • Cannot be used in conjunction with any other offer including Sunday lunch 2/3 course offer, promotion or set menu.
  • Order 4 mains from the ALC or specials and receive cheapest course for free. 
  • Exclude fillet & chateaubriand steaks. 
  • One voucher per booking. 
  • Multi use code, visit as many times as you wish. 
  • Food only offer.

Reading Business card

  • 25% off food during August.
  • Single use code – no maximum number of guests – bring your friends!
  • Excludes fillet steak and chateaubriand.
  • Cannot be used in conjunction with any other offer including Sunday lunch 2/3 course offer, promotion or set menu.
  • Available all day throughout August 2024.
  • Food only offer.
  • Book ahead to avoid disappointment.

Kids Eat Tea for Free!

  • Available from 3- 6pm Monday to Saturday.
  • Available 15th July – 4th September inclusive.
  • Adult needs to order two courses from the ALC (including a main) to receive two course children’s meal for free.
  • Offer cannot be used in conjunction with any other offers
  • Please note that if your child wants to eat anything on the kids menu that comes with a supplement, this is not included and will need to be paid for per child.

Instagram giveaway – Emsworth

  • To be in with a chance of winning, follow @theropemakeremsworth & tag a friend 
  • Like this respective post and tag a friend.
  • You may enter as many times as you wish.
  • Tickets are for the Qatar Glorious Goodwood Richmond Enclosure on Wednesday 31st July
  • The prize also includes a room for two people at The Ropemaker, Emsworth together with dinner and drinks for two people (up to a maximum of £150.00) together with a bottle of Veuve Clicquot. Breakfast is also included. The stay must be on the night of the 31st July 2024 and the winner will be allocated the best available room on that date. 
  • The giveaway will close at midnight on 28th July 2024 and we will contact the winner on the 29th July via the handle you entered the giveaway.
  • Winner will be picked at random.  
  • No cash alternative.
  • Winner must be 18 years or older
  • Travel, food, drink (other than food and drink as specified above) or merchandise is not included in the prize.

£5 spritzes

  • During the summer, we will be offering spritzes for £5 on ad hoc hot and sunny days to help us all cool down!
  • All spritzes on the spritz list including non alcoholic are included.
  • Cannot be used in conjunction with any other offers such as Kids Eat Free, Wine when you dine, Cheapest course free, set menus or other promotions.
  • Please keep an eye for announcements of the offer going live on socials, database emails and within sites.

Sign up/database only offer – Cheapest course for free

  • Order two courses (including a main) from the ALC or specials board and receive the cheapest course (starter or dessert) for free.
  • One voucher per table – no min/max guests per code.
  • Available Monday – Friday all day, Saturday until 5pm. 
  • Available 11th July – 3rd August inclusive.
  • Code is multiple use – come as many times as you wish within the dates/times provided.
  • Cannot be used in conjunction with any other offer. 
  • Please present your QR code to redeem discount.

Sign up/database only offer – Wine when you dine

  • Order any main course from the specials or ALC and receive a 175ml of red, white or rose wine on the house (Pinot grigio blush, Le Pionnier white or red).
  • Available Monday – Friday all day, Saturday until 5pm.
  • Available 5th – 17th August inclusive.
  • Code is multiple use – come as many times as you wish within the dates/times provided.
  • Cannot be used in conjunction with any other offer. 
  • Present QR code to redeem discount.

Instagram giveaway – O2 tickets

  • To be in with a chance of winning, follow @heartwoodinns & @camdentownbrewery. 
  • Like this respective post and tag a friend. 
  • You may enter as many times as you wish. 
  • 11th July 2024 show
  • The giveaway will close at midnight on 30th June and we will contact the winner on 1st July via the handle you entered the giveaway.
  • Winner will be picked at random.  
  • No cash alternative. 
  • Winner must be 18 years or older 
  • Travel, food, drink or merchandise is not included in the prize.
  • We will arrange for the winner to get the tickets in advance of the event as detailed by the 02. 
  • This giveaway is not endorsed, sponsored or administered by Instagram. 

Exam celebrations

  • Let us know you are celebrating GCSE results and anyone who orders a main course from our à la carte or specials menu will receive a glass of Zest Fest cocktail, or glass of prosecco for over 18’s when they dine during August 2024.
  • If you are celebrating your graduation with us, simply tell your server and anyone who orders a main course from the à la carte or specials will receive a glass of prosecco on the house. Available July – November 2024.

B2B 15% off food bill discount 

  • 15% off all food (includes specials, a la carte and bar menus, no minimum or maximum courses).
  • Available Mon-Friday all day – excludes BH Monday.
  • Min 8 people, no maximum.
  • Includes all steaks.
  • Food only discount.
  • Not to be used in conjunction with any other offers.
  • Multi use code.
  • Expires 20th November 2024, fear not we will send you another code in the New Year.

Database complimentary glass of Prosecco for up to 8 guests

  • Complimentary glass of Prosecco for up to 8 guests when dining off the ALC or specials (Vitelli brut or rose, 125ml).
  • Guests must order at least one main per person to receive complimentary glass of prosecco.
  • Available 7 days a week.
  • Available for up to 2 weeks from receipt of email offer.
  • Single use code.
  • Cannot be used in conjunction with any other offer, set menus or reduced menus.
  • Available for guests 18 years+.
  • Must present voucher when redeeming.
  • One voucher to be used per booking.

20% food bill discount for Cambridge Science Park, The Boot Histon.

  • Please present the above QR code to redeem 20% off your food bill when dining from the à la carte menu.
  • Available Monday-Friday all day (check www.boothiston.com for opening times).
  • Discount is available for up to 8 guests.
  • One code per booking.
  • Not to be used in conjunction with any other offer or reduced menus/set menus.
  • Is not available in December
  • Book ahead to avoid disappointment.
  • Cannot be redeemed on named days or bank holidays.

Lunch club

  • Enjoy 2 courses for £18.50, 3 courses for £23.50 from set menu.
  • Available Monday-Friday from midday – 5pm.
  • Any complimentary drinks cannot be substituted and are available whilst stocks last.
  • Available at selected Heartwood Inns.

Happy Hour

  • 2-4-1 on selected drinks every weekday 5-7pm and Saturday 12-5pm
  • Available whilst stocks last
  • See POS for details of when we plan to finish Happy Hour in the lead up to Christmas.

Complimentary bottle of champagne 

  • Receive a bottle of Lanson Champagne Pere et Fils when min of two guests each order a main course from the ALC
  • Available 7 days a week
  • See email for expiry date
  • Single use QR code
  • One voucher only per table
  • Offer cannot be used with any other offer or redeemed against set menus, reduced menus, or used on named days
  • Offer is available to guests 18 years and older.

Standard terms across all Heartwood Inns

Heartwood Inns gift card / e vouchers – overnight stays terms

  • Heartwood Inn gift cards and e-vouchers can be used in full or part payment of accommodations Bookings though our telephone central reservations service when making an overnight stay booking. 
  • Vouchers must be declared at point of making your Booking.
  • Vouchers cannot be refunded or exchanged for cash or other denominated Vouchers. Vouchers are non-refundable. If however the voucher is used for a flexible rate booking, the voucher is transferable, though still remains non-refundable. (Ie – if a booking is made and subsequently cancels, even on a flexible rate, they the voucher is lost).
  • Any vouchers that have been lost, stolen or destroyed can be reissued by contacted Head Office providing the voucher is still valid (up to 12 months from purchase date)
  • Vouchers are only valid for the dates as stated on them and cannot be used outside of these dates.
  • All other terms and conditions remain.

Birthday fizz

  • Available for all members of our database
  • Birthday Prosecco can be claimed from two weeks before your birthday, up to 2 weeks thereafter when you and your party dine from our à la carte menu or specials board.
  • Order must include a least one main course per person.
  • Cannot be used in conjunction with the set menu, Sunday lunch, Private Dining menus, Christmas menu or with any other offer.

Sign up 

  • Over 18s are eligible to sign up
  • Please all terms stated at top of page that explain all conditions that come the the existing sign up offer as these will apply and change from time to time.

Steak Night 

  • Every Wednesday, for every two steaks you order, you will receive a bottle of house wine on the house.
  • Availability whilst stocks last.
  • No QR code is required to redeem offer.
  • Not available from mid Nov and throughout December – please see POS for specific dates.

General terms & conditions for all competitions run via Heartwood Inns Newsletters, Facebook, Twitter & Instagram accounts are stated below. By entering any competition via any of the above platforms you are agreeing to the below terms and conditions. It is a condition that in entering, participants and winners agree to all terms and conditions stated. Good luck!

Heartwood Inns employees and friends & family are not permitted to enter these competitions.
Heartwood Inns reserves the right to cancel or modify the competitions, including these Terms and Conditions.
All competitions are only open to legal residents of the UK who are 18 years of age or older at time of submission. Normal licensing laws apply. You will be required to provide a copy of your ID in order to receive your prize.
Prizes cannot be exchanged for any other substitutes or cash value each prize must be taken as stated or, if the prize is unavailable for whatever reason, the promoter reserves the right to substitute the prize for a prize of equal or greater value. Cash will not be awarded as a substitute.

Social Media Competition T&Cs:

  • One winner will be chosen per competition from the pool of all entries received across all platforms (Facebook, Twitter, & Instagram).
  • Winners will be contacted directly via the platform they entered. Winners must respond to this contact within 7 days, otherwise the prize may be revoked.
  • Limit of one entry submitted per entrant per social media channel (Facebook, Twitter and Instagram) during the entry period.
  • If multiple entries are received, only the first entry will be accepted and additional entries will be disqualified.
  • Competitions are not in any way affiliated with or endorsed or sponsored by, Instagram, Twitter or Facebook.
    How to enter is specified in individual competition social media posts.