Terms

Win overnight stay to celebrate launch of Autumn 2024 a la carte menu.

Pre book a table before 26th September for a reservation between 26th September and 10th October to be in with the chance of winning an overnight stay for 2 with dinner and breakfast included at your chosen Heartwood Inn, pub with rooms.
Guest will be chosen at random from all who pre book a table prior to 26th September.
Overnight stay will be subject to availability.
Chosen winner will be contacted via email to arrange free prize.
Entrants must be 18 years +.
Drinks and travel expenses are not included.

Win an overnight stay at The White Hart, Lewes and a Harvey’s Brewery tour

All who purchases a pint of Harvey’s Best is offered the chance to scan a QR to enter a competition to win an overnight stay for two with dinner and breakfast in Lewes along with a Harvey’s Brewery tour.
Offer is valid for 6 months from announcement of winner.
Limited offer while stocks last.
Subject to availability.
Heartwood Inns will directly be in contact with the winner to agree a convenient date via email or phone to arrange your overnight stay and tour.

Database offer – cheapest course free

Every person who orders 2 courses (including a main) and receive cheapest course free when ordering from ALC or specials board.
Available until 10th October inclusive 2024.
Cannot be used in conjunction with any other offer including set or reduced menus including Sunday lunch bundle.
Code is multiple use – come as many times as you wish during the set promotion period.
Only available when QR code is presented to redeem the offer.

Free fizz for ALC launch

Call to book ahead of 26th September ALC menu launch to dine between 26th September and 10th October and quote free fizz to receive a glass or prosecco for all in your party who order a main from the ALC.
Non alcoholic option available – Zest Fest.

Database only offer – complimentary negroni

Simply show your QR code to redeem a complimentary negroni from 16 – 22nd September 2024 when you and your guests order a main from the ALC
Multiple use code – use throughout the week.
One complimentary negroni per visit who orders a main per guest – any additional negronis are chargeable.

25% off food bill when dining from the ALC or specials.
Available Monday – Friday evenings for bookings made from 6pm, Saturday until 5pm inclusive (bill must be paid by this time).
Available for two weeks from date of sign up.
Present QR code to redeem discount.
One voucher to be used per reservation.
Available for new guests only.
Food only discount.
Single use code.
Excludes fillet and Chateaubriand.
Cannot be used in conjunction with any other offer, set menu or reduced menu.

New site openings sign up offer – complimentary drink

Guests who order a main course from ALC (excludes specials) receives a complimentary glass of prosecco or bottle of Asahi.
Available to redeem in one sitting Lewes throughout October 2024, Newbury 29th October – 31st November 2024. For all other new site openings, the offer is valid from the day of opening until the end of the next full month)
Database member only offer.
Not to be used in conjunction with another offer however CAN be redeemed against Sunday roasts
No min or max amount of guests per code.
Single use code.
Available to guests who are 18 years old +.
Booking advised.

Christmas Early bird booking fizz

Book a table for Mon-Wed before 31st October to receive a complimentary glass of prosecco for your party.
Available Mon-Wed only, all day for bookings made between 25th November – 23rd December 2024.
Available for up to 30 guests to receive complimentary prosecco in one sitting
Guest to quote BLANC CHRISTMAS when booking

NPS – monthly case of Champagne free prize draw

Following your visit, you will be sent an email (NPS) asking for your feedback on your visit. By submitting your feedback you are automatically entered into a free prize draw to win a case of champagne
Winners are randomly picked and will be contacted via the email they submitted their feedback from to arrange the pick up of their case from their chosen site
Winners are picked every calendar month
Delivery of case of champagne is not included in the prize

Lichfield, Parkstone, Long Ditton BID & Chamber of Commerce 443 courses

Available throughout October 2024, 7 days a week, all day!
Cannot be used in conjunction with any other offer including Sunday lunch 2/3 course offer, promotion or set menu.
Order 4 mains from the ALC or specials and receive cheapest course for free.
Exclude fillet & chateaubriand steaks.
One voucher per booking.
Multi use code, visit as many times as you wish.
Food only offer.

Lichfield, Parkstone, Long Ditton 25% off ALC Business card

25% off food during October 2024.
Single use code – no maximum number of guests – bring your friends!
Excludes fillet steak and chateaubriand.
Cannot be used in conjunction with any other offer including Sunday lunch 2/3 course offer, promotion or set menu.
Available all day throughout August 2024.
Food only offer.
Book ahead to avoid disappointment.

Kids Eat Free

Available 12-6pm, Monday – Saturday, 21st October – 9th November 2024 inclusive.
Adult needs to order two courses from the ALC (including a main) to receive two course children’s meal for free.
Offer cannot be used in conjunction with any other offers
Please note that if your child wants to eat anything on the kids menu that comes with a supplement, this is not included and will need to be paid for per child.

B2B 15% off food bill discount

15% off all food (includes specials, a la carte and bar menus, no minimum or maximum courses).
Available Mon-Friday all day – excludes BH Monday.
Min 8 people, no maximum.
Includes all steaks.
Food only discount.
Not to be used in conjunction with any other offers.
Multi use code.
Expires 20th November 2024, fear not we will send you another code in the New Year.

Database complimentary glass of Prosecco for up to 8 guests

Complimentary glass of Prosecco for up to 8 guests when dining off the ALC or specials (Vitelli brut or rose, 125ml).
Guests must order at least one main per person to receive complimentary glass of prosecco.
Available 7 days a week.
Available for up to 2 weeks from receipt of email offer.
Single use code.
Cannot be used in conjunction with any other offer, set menus or reduced menus.
Available for guests 18 years+.
Must present voucher when redeeming.
One voucher to be used per booking.

20% food bill discount for Cambridge Science Park, The Boot Histon.

Please present the above QR code to redeem 20% off your food bill when dining from the à la carte menu.
Available Monday-Friday all day (check www.boothiston.com for opening times).
Discount is available for up to 8 guests.
One code per booking.
Not to be used in conjunction with any other offer or reduced menus/set menus.
Is not available in December
Book ahead to avoid disappointment.
Cannot be redeemed on named days or bank holidays.

Seasonal set menu club

Enjoy 2 courses for £18.50, 3 courses for £23.50 from set menu.
Available Monday-Friday from midday – 5pm.
Any complimentary drinks cannot be substituted and are available whilst stocks last.
Available at selected Heartwood Inns.

Happy Hour

2-4-1 on selected drinks every weekday 5-7pm and Saturday 12-5pm
Available whilst stocks last

See POS for details of when we plan to finish Happy Hour in the lead up to Christmas.

Standard terms across all Heartwood Inns

Heartwood Inns gift card / e vouchers – overnight stays terms

Heartwood Inn gift cards and e-vouchers can be used in full or part payment of accommodations Bookings though our telephone central reservations service when making an overnight stay booking.

Vouchers must be declared at point of making your Booking.

Vouchers cannot be refunded or exchanged for cash or other denominated Vouchers. Vouchers are non-refundable. If however the voucher is used for a flexible rate booking, the voucher is transferable, though still remains non-refundable. (Ie – if a booking is made and subsequently cancels, even on a flexible rate, they the voucher is lost).
Any vouchers that have been lost, stolen or destroyed can be reissued by contacted Head Office providing the voucher is still valid (up to 12 months from purchase date)
Vouchers are only valid for the dates as stated on them and cannot be used outside of these dates.
All other terms and conditions remain.

Mr & Mrs Smith complimentary G&T

Enjoy up to two signature G&Ts on the house as an added perk of staying via Mr & Mrs Smith
Simply bring the two bottles of tonic plus the QR codes down to the bar to redeem your drink(s) on the house – we will discard the code once you have received your drinks
Enjoy a signature G&T, non alcoholic or a tonic with ice
Offer is for up to 2 adults only (if you are lucky enough to look underage, please don’t be offended if we ask for proof of age)
No drink alternatives available
Stand alone promotion – no food is required to redeem the offer
Available 7 days a week, any time of day including bank holidays
Must be redeemed during your stay

Birthday fizz

Available for all members of our database
Birthday Prosecco can be claimed from two weeks before your birthday, up to 2 weeks thereafter when you and your party dine from our à la carte menu or specials board.
Order must include a least one main course per person.
Cannot be used in conjunction with the set menu, Sunday lunch, Private Dining menus, Christmas menu or with any other offer.

Sign up

Over 18s are eligible to sign up
Please all terms stated at top of page that explain all conditions that come the the existing sign up offer as these will apply and change from time to time.

Steak Night

Every Wednesday, for every two steaks you order, you will receive a bottle of house wine on the house.
Availability whilst stocks last.
No QR code is required to redeem offer.
Not available from mid Nov and throughout December – please see POS for specific dates.

General terms & conditions for all competitions run via Heartwood Inns Newsletters, Facebook, Twitter & Instagram accounts are stated below. By entering any competition via any of the above platforms you are agreeing to the below terms and conditions. It is a condition that in entering, participants and winners agree to all terms and conditions stated. Good luck!

Heartwood Inns employees and friends & family are not permitted to enter these competitions.
Heartwood Inns reserves the right to cancel or modify the competitions, including these Terms and Conditions.
All competitions are only open to legal residents of the UK who are 18 years of age or older at time of submission. Normal licensing laws apply. You will be required to provide a copy of your ID in order to receive your prize.
Prizes cannot be exchanged for any other substitutes or cash value each prize must be taken as stated or, if the prize is unavailable for whatever reason, the promoter reserves the right to substitute the prize for a prize of equal or greater value. Cash will not be awarded as a substitute.

Social Media Competition T&Cs:

One winner will be chosen per competition from the pool of all entries received across all platforms (Facebook, Twitter, & Instagram).
Winners will be contacted directly via the platform they entered. Winners must respond to this contact within 7 days, otherwise the prize may be revoked.
Limit of one entry submitted per entrant per social media channel (Facebook, Twitter and Instagram) during the entry period.
If multiple entries are received, only the first entry will be accepted and additional entries will be disqualified unless specified.
Competitions are not in any way affiliated with or endorsed or sponsored by, Instagram, Twitter or Facebook.
How to enter is specified in individual competition social media posts.